Refund policy

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

Items are not eligible for exchanges. 

Refunds

For in-stock items, you can cancel your order until it ships. 

You can cancel your group buy order and get a refund until the group buy ends.

4% of the order total will be kept as processing fee to cover for the transaction costs. 

No refunds on a group buy order after the group buy has ended. 

No refunds on lost or stolen packages shipped via Canada Post Lettermail method.

You can always contact us for any return question at support@mech.land.