We generate the tracking information before packing orders. For in-stock orders, you can expect the order to be dropped off within 24 hours of receiving tracking information. Group buy orders can often take between 1-5 days between the time you receive a tracking number and the package is dropped off at the shipper.
All USPS, FedEx and some UPS shipments are shipped through Stallion Express. Those tracking numbers do not activate until they're received by the facility in New York. There's usually a 24-36 hour window between the time we drop off the package in Toronto and they're scanned in New York.
Canada Post Economy and USPS Economy methods are transported by Stallion Express and handed over to Canada Post / USPS at a sorting center close to your city. For that reason you will not see any updates on Canada Post / USPS site for days until the sorting center receives the package. It's also not uncommon for tracking to not update for a few days when it's going from the east coast to the west.
Use the tracking link you've received from us via an email to track Canada Post Economy and USPS Economy shipments as they'll have more details.
If you've waited at least a week and still suspect that the package might be stuck / lost, please send an email to firstname.lastname@example.org
and include your order number in the email.